At Sound Solutions, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your data is handled responsibly.

1. Information We Collect

We may collect personal information in the following circumstances:

• Information You Provide: When you contact us via our website, email, or phone, or when booking our services, we collect the details you provide such as your name, email address, phone number, and any other information necessary for providing our services.

• Automated Data Collection: We may automatically collect information through cookies or similar tracking technologies when you interact with our website. This information can include IP addresses, browser type, access times, and referring website addresses.

2. How We Use Your Information

We use your personal information to:

• Provide Services: Fulfill bookings, manage communications, and deliver our services effectively.

• Improve Our Services: Analyze website usage to enhance our services and website experience.

• Marketing and Communication: Occasionally send promotional information, newsletters, or updates that may be of interest to you. You can opt-out of these communications at any time.

3. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except:

• Service Providers: We may share your information with trusted partners or vendors necessary to fulfill your bookings (e.g., sound equipment rentals, lighting specialists). These third parties are bound to protect your privacy and only use your information for the agreed-upon services.

• Legal Compliance: If required by law or if we believe that disclosure is necessary to protect our rights, comply with a judicial proceeding, or ensure the safety of our clients.

4. Cookies and Tracking Technologies

Our website uses cookies to personalize your online experience. Cookies help us remember your preferences and understand how you use our site to improve user experience. You can control cookies through your browser settings.

5. Data Security

We use appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, misuse, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be completely secure.

6. Your Rights

You have the right to:

• Access and Update: Request access to the information we hold about you or correct any inaccuracies.

• Withdraw Consent: Withdraw consent for data processing where consent is the basis for collection.

• Delete Personal Data: Request the deletion of your personal information, subject to legal and contractual obligations.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:

• Email: info@soundsolutions.ky

• Phone: +1 (345) 916-8340

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we are protecting your information.

 

 

Effective Date: October 2024